Ten evergreen principles to help organise your document collections on your intranet.
Learn the basics of business growth to have more meaningful design conversations with business leaders.
Make better design decisions by understanding the unique opportunities and threats accompanying a company's growth stage.
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A quick experiment to explore how AI can be co-pilots at work.
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The short answer is scary. Our developers share insights from using Gen AI.
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After using low-code extensively for two years, we’ve figured out what it’s best at.
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We gave the generative AI language model a quick whirl to see how it could help us in our work.
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Don't let your hard work go to waste. Put in place a ContentOps system for content governance and to help you produce high-quality content at scale.
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New designers or designers with start up experience can get a rude shock when they take on enterprise UX work. Here's how you can overcome those challenges.
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Enhance your business efficiency and innovation through Business Process Automation (BPA). This guide covers BPA's benefits, implementation steps, and differences from other automation types.
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Explore practical steps to transform your business with a robust digital strategy. Align your digital vision with opportunities, build essential capabilities, and leverage modern systems for sustainable growth.
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Develop a comprehensive digital strategy to avoid the pitfalls of relying solely on point solutions for digital transformation. This approach ensures cohesive, organization-wide improvements rather than fragmented, siloed efforts.
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As more tasks shift online, there will be greater demand for digital services. Intelligent document processing helps organisations leapfrog the competition by improving UX and delivering faster, frictionless digital services.
Explore how digital technology and human values drive the future of work, reshaping job roles, skill requirements, and workplace dynamics.
Learn how to scale digital services effectively by understanding customer journeys and leveraging a common blueprint across all services.
A primer on thinking in systems and how to use the mindset to solve today’s complex, networked problems.
The Covid-19 pandemic is showing that not only do organisations need to embrace strategic partners but also need to ensure that these partners are digitally savvy.
Organisations struggling with remote work wrongly think it to be a matter of adjustment. However, there is a deeper force at play, one that goes back to our natural instincts as human beings.
Including a transformation track in projects and initiatives helps surface org-level tensions that are blocking the org from adapting and progressing. The tensions offer an opportunity to the leadership team to resolve them and make real change possible.
The balanced portfolio approach to digital transformation increases your chances of success by hedging risk, building confidence and orchestrating synergies across the organisation.
Product managers are crucial in driving digital transformation within traditional organisations by addressing systemic inefficiencies. This article explores how PMs can use an organisational operating system (OrgOS) to identify and resolve tensions, ensuring sustainable change.
Ecosystem mapping is a powerful tool that can be used to engage with business executives and align on strategy.
Many organisations make the mistake of outsourcing their core digital capabilities. Co-sourcing is a better alternative, provided you do it right.
Organisational debt can undermine your digital transformation by embedding outdated practices in new digital projects. Learn how to identify and address these hidden barriers to create a resilient and adaptable organisation.
Conventional leadership models can be dysfunctional and unsustainable. Learn how to unleash your team’s potential through the ‘Yes-and’ technique.
Avoid the pitfalls of superficial digital transformation efforts by adopting a double-loop mindset that emphasises immediate tech solutions and long-term organisational redesign. Learn how to achieve digital agility and customer-centricity, ensuring sustainable growth and resilience.
Centralise your digital transformation efforts with a skilled team to craft strategy, maintain services, and foster a digital culture. Learn how to build a sustainable digital transformation journey.
We know that playing with Lego bricks can unleash creativity. But can it also solve customer service issues? We had an opportunity to find out.
Content types are the building blocks of a sound content strategy. Learn how you can leverage them to better manage your communications.
Unlock the power of the Jobs-To-Be-Done theory to create designs that truly meet users' needs by focusing on the real jobs they want to accomplish. Learn how to identify key jobs, understand user situations, and apply success criteria to innovate effectively.
