Pillar 1
Services
Untangle messy workflows. Redesign the services around them — research through rollout and maintenance.
Explore services →We orchestrate intelligent, end-to-end business workflows for organisations in finance, government, healthcare, education, and energy — and built DocuPrism to crack the document-heavy steps where most workflows stall.
What we do
Pillar 1
Untangle messy workflows. Redesign the services around them — research through rollout and maintenance.
Explore services →Pillar 2
Easily deployable packaged workflows — claims, investigations, contracts, vendor risk, compliance, customer support.
Explore solutions →Pillar 3
DocuPrism — turn messy documents into reliable, computable business data.
See DocuPrism →Our thesis
Most digital transformation just puts a shiny interface on a broken process. Operations remain rigid, AI is bolted on as an afterthought, and the moment a process hits complex decision-making or unstructured data, it requires a human to step in and manage the bottleneck.
We partner with large organisations to completely redesign how their work gets done. We map your operational reality, design AI-native processes, and orchestrate them on production-grade engines. And when those workflows rely on heavy, unstructured paperwork (like contracts or claims), we deploy our own engine, DocuPrism, to turn messy documents into reliable data without missing a beat.
Selected work
August 2025
Discover how Singapore's Department of Statistics used SANDRA, a conversational AI tool, to transform data access and search. This case study highlights the journey of making complex data intuitive and user-friendly, empowering informed decisions.
April 2024
Our experience with Care Corner shows how co-teaming and coaching can effectively transfer design thinking mindset and capabilities.
April 2023
Using a human-centred approach, PebbleRoad helped a client to conceptualise a next-gen integrated case management system while imagining new ways of working in a modern, digital workplace.
Who we work with
Insights
May 2026 · Maish Nichani
What fell out of building DocuPrism: two MIT-licensed libraries.
August 2024 · Maish Nichani
Ten evergreen principles to help organise your document collections on your intranet.
May 2024 · Maish Nichani
Learn the basics of business growth to have more meaningful design conversations with business leaders.
20 years across finance, government, healthcare, education, and energy. Tell us what's stalling, and we'll tell you how we'd unstall it.
Let's talk →