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Observations on Use of Mobile Devices at Airports and Train Stations

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How do people use their mobile devices at airports and train stations? We visited airports and train stations and observed their behaviour. Here’s what we found.

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People hold mobile devices in many ways. It is quite amazing how the human body is used as the prop in most cases. Some postures look painful while others look natural. A physical object is used when we need our limbs to do something else, like eating food.

Here's a question for discussion: Suppose we had to choose between using our body or using a physical prop that offered a comfortable position, which one would we prefer? Why?

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