Aug 25 2009
We’ve got another award! The Inland Revenue Authority of Singapore website, which we designed in 2007, has won top prize at the Ministry of Finance (MOF) Family Website Competition. The conceptualisation and implementation of the methodology for the competition was conducted by an international customer experience research and design company. The judging of the entries were based on three elements - external user feedback, industry feedback & agency’s self-assessment. The IRAS website was commended on a number of areas including the organisation of content, user-friendly navigation structure and the effective use of website to reduce frontline contacts.