YOU: I like this TV. Can I pay in installments?
SALESPERSON: Yes, you can. Here are the instructions for calculating your monthly installment. Go figure it out.
Do you see this conversation taking place if you walk into your favourite electronics store? No. It's just bad service.
You have the data, they do the calculation, and you get an answer. This is how it has always worked.
Yet on the 'interactive' web we often don't get answers. We are given the instructions and are told to go figure it out. Bad service.
- How much do I need to top-up to get my monthly mortgage down to $2,000? Here's the formula. Go figure it out.
- How much do I get for 3 days overtime work? Here is the formula. Go figure it out.
- What part of my hospital stay expenses can my medical insurance cover. Here is the booklet. Go figure it out.
But it need not be this way.
There are solutions that offer a way for users to get instant answers. These go by different names such as smart forms, smart calculators and web calculators. The maternity leave benefits 'smart answers' on the gov.uk website is a good example of such a calculator.
If such solutions exist, then why don't we see them as often, especially in situations that are ideal for having them?
The reason, expressed by both business and technical people, is the high cost of building and maintaining such calculators. How do we update it? What if the rules change? Who maintains it?
The available calculators are often hard-coded and are not easy to change and scale.
We at PebbleRoad love web calculators and the efficiency they bring. We want to see them used more often. But first, we have to address the real concerns people have.
We asked the question: How might we help business and technical people embrace web calculators?
The framework helps you build calculators like the one shown below.
The framework has 3 modules that can be easily customised and extended:
- Schema - define form fields, validation rules and result messages
- Functions - define the functions that do the calculations
- Interface - define the form interface
The framework offers these benefits to business and technical people:
- Easy to define and refine - all in plain text
- Standards compliant - works on all modern browsers
- Testable - automatically test use cases
- Themeable - can adapt to any visual design
Check out a EMI calculator demo and then go over to our Github page and see how it is done.
We have released the framework under an MIT license. Enjoy!
We have used the framework to develop many complex calculators including ones that require conditions and branching.
Our tests show that end users like the efficiency that the calculators bring—they have to spend less time figuring things out.
We hope you find this app useful in your line of work. And we hope it helps your users get answers, instantly.